A £3m opportunity, hiding in the enquiry form.
Mandarin Oriental's in-person service is the reason people book. The digital first impression wasn't matching it.
Stories of impact
The breakthroughs, built on cold, hard, proof.
£1m in untapped revenue streams and partnership opportunities.
Discovered, prototyped and proven before writing a line of code. Pass-through payments with connected cars. No apps. No cards. Works like magic.
Including the excluded in the UK's energy future.
Millions of UK households are unreachable digitally. We're designing a future where no one's left behind.
112% more applications from a redesigned app.
One of the UK's most recognisable job platforms needed a mobile experience that kept up with how people actually search. We redesigned around the journey, and the numbers followed. Plus won an award!
A unified platform for safer healthcare globally.
Risk reporting, audits and staffing sat in separate products, all adding admin to clinical work. We turned the strategy deck into something the whole business could see, test and back.
Ending password sharing in the world's newsrooms.
Teams at BBC News, Al Jazeera and CBS ran breaking news from shared accounts. The tools gave them no better option.
A tested path to 50% more fan engagement, with real fans in the stands.
Once-in-a-lifetime experiences turning fans into participants in unforgettable heroic moments at live World Cup matches.
Turning data into stories that drive informed decisions faster.
Government data was buried in static reports no one had time to read. We built a platform that lets policy teams turn datasets into narrative, without a designer or analyst in the loop.
Connecting climate risk to real infrastructure decisions.
Multiple infrastructure networks. One shared view of climate resilience. Turning siloed data into coordinated action
33% Efficiency gains leading to reduced support costs.
Flock had the technology for cleaner NHS patient transport. We found out why it wasn't working on the ground.